Frequently Asked Questions

Sizing

How do I find my size?
Each product has a detailed size guide. Measure yourself and compare to our size chart before ordering.

Orders

Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of purchase. Email us immediately at hello@alluracollective.com.

How do I track my order?
Once your order ships, you'll receive a tracking number via email.

Products

Are your products true to size?
Most pieces run true to size. We note any exceptions in the product descriptions.

How do I care for my Allura pieces?
Hand wash or delicate machine wash in cold water. Lay flat to dry. Avoid bleach and tumble drying.

Contact

Still have questions? Reach us at hello@alluracollective.com